Hold messages are one of the very effective marketing systems that companies can use to address their clients. Through these messages companies can introduce customers to products, services and promotions. The process is quite affordable and greatly complements other advertisement methods. Expounding on this, most companies usually spend a lot
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Saving Money On Hold Messages
- March 30, 2012
Hold messages are professionally scripted and recorded messages that companies and organizations can play for clients on their phone lines while waiting for service. Hold messages are usually very effective in maintaining callers on the line and also passing on information to the client. America on hold is
The Laws and Regulations Governing Music on Hold
- November 10, 2011
The greatest advantage of telephone on hold music is that it lowers the call abandonment rate. This is important because, according to a recent CNN survey, about 35% of callers who drop their calls do not call back. A message on hold prevents boredom and the voice-overs such as ‘your
Sources of Music for Hold
- November 10, 2011
Music on hold or MOH is the playing of recorded music while clients or customers who you cannot serve at the moment are on hold. A music on hold system is integrated into the telephone system via an audio jack and you should therefore, ensure that the telephone equipment that
How Does Telephone On Hold Music Help Your Business?
- November 10, 2011
Music on hold, popularly abbreviated as MOH, is a business practice whereby music is played on a music on hold player while the caller waits to be served. Common sources of telephone on hold music are the stock MOH CDs (with or without periodic voice-overs such as ‘please stay on
ABC’s of Buying a Music on Hold Player
- November 10, 2011
Music on hold (MOH) is a business advertising method that enables callers who you cannot serve to listen to music as they wait to be served. This is an effective advertising tool because callers will stay on the call a lot longer than if there was silence while waiting. You
A Detailed View of the Music on Hold Player
- November 10, 2011
Music on hold or MOH is an effective business advertising method. MOH involves the use of a music on hold player that plays music for callers who are on hold waiting to be served. This is important because it reduces call abandonment rates, you could incorporate a voice-over message promoting
More and more companies are doing on hold marketing while callers are on hold. Using an on hold message is important over on hold radio, having a repeat message on or having nothing at all in that you will be able to enhance the image of the company, to motivate
Tips for an Effective on Hold Message
- October 25, 2011
Having an on hold message, which is basically the message your callers hear while waiting to be served, is important because between 16% and 20% of callers make purchases based on the offers they get while on hold (according to Maxi Marketing), because the message brings down the call abandonment
An Overview of On Hold Music
- October 25, 2011
On hold music or music on hold (MOH) is the music used in on hold marketing. Phone advertising, as the term suggests, is advertising done while callers are on hold. MOH systems are integrated into telephone systems that are designed for businesses via audio jacks on the telephone equipment that